For our smooth procedure, please cooperate following items when you make an inquiry on our products or request an estimate by e-mail.
Our Quoted price is final for sales, and No discount is acceptable in principle.
In technical inquiry, there are some cases that may belong to business secret and we are unable to respond in such cases.
Basically, we can not respond to inquiry on price that is already displayed on website.
When you request an estimate, please put title “Request of Estimate” in your e-mail.
When you request an estimate, please make sure that you indicate your name and telephone number in the e-mail
Without it, we are unable to respond.
We can not respond if we can not identify your address (like inquiry from Internet Cafe)
When you use Microsoft’s Outlook Express, please don’t use HTML format mail.(We may be unable to read them)
We will respond as soon as possible. However, it is possible that we can not respond by e-mail due to any technical trouble.
If you cooperate above notes and you have not received our reply after 5 days, kindly please e-mail us again.
We find a quite few anonymous e-mails among so many inquiries we receive lately.
It’s especially nice of you to mention your full name when you send us e-mails.
We would appreciate you for your understanding and cooperation as we may not be able to respond for anonymous e-mails from now on.